Configuring Enterprise Mail Chat

1. Open your program. (Pandion, Adium, iChat, IM, IM+..)
2. Click Register a new instant messaging address. (If required)
3. Enter your display name and click Next.
4. In the Server Information field, enter your domain, such as yourdomain.com.
5. Enter your Enterprise Mail username (i.e. jsmith) and password.
6. Click Connection Settings.
7. Enter the IP address of the Enterprise Mail server or you can enter the domain name (i.e., mail.yourdomain.com).
8. In the Resource field, enter a word that is unique for all of your other clients
9. Select the Use TLS encryption if available checkbox.(If required)
10. Click OK.

If assistance is needed, enter http://portal.alvenicloud.com/Main/frmTickets.aspx to generate a support ticket